Shipping policy

We ship across India, subject to serviceability, stock availability, transport access, and order type. Some products, project orders, bulk quantities, or site-specific requirements may be supplied only after freight confirmation, transport assessment, or quotation approval.
Orders are processed only after payment confirmation, order verification, and acceptance by SDC India.
Certain products or project-linked quantities may require additional time for allocation, batching, dispatch planning, or procurement.

3. Dispatch and Delivery Timelines
Large or project-based orders may require separate delivery planning and timeline confirmation. Any timeline provided by SDC India is an estimate and not a guaranteed delivery commitment unless specifically agreed in writing.
Shipping, freight, transport, loading, unloading, handling, and related logistics charges may vary depending on:

The cost of delivery, freight, transportation, loading, unloading, and related logistics shall be borne by the customer unless otherwise expressly agreed by SDC India in writing.

Customers must ensure that the delivery location is accessible, safe, and ready to receive the material. If the site requires special handling, restricted entry timing, labour support, unloading support, lifting arrangements, or any additional coordination, the customer must inform SDC India in advance.

Unless specifically agreed otherwise in writing:
Customers must inspect the goods at the time of delivery and verify:
Acceptance of delivery without timely reporting may affect eligibility for replacement, return, or related claims.


While we make reasonable efforts to dispatch and deliver on time, SDC India shall not be held liable for delays caused by events beyond its reasonable control, including but not limited to:
Risk in the goods passes to the customer upon delivery or handover at the delivery location, unless otherwise agreed in writing. Customers are responsible for proper storage, protection, and handling of the material after delivery.

If delivery cannot be completed due to: then re-delivery, storage, return freight, or handling charges may apply and shall be borne by the customer where applicable.
Where an order is linked to a project, service schedule, labour mobilization, or turnkey execution support, delivery may be coordinated based on site readiness, material planning, and service schedule. Any delay, rescheduling, or delivery failure arising from customer-side readiness, site condition, or coordination issues may affect timelines and may result in additional charges where applicable.
For shipping-related queries, delivery concerns, shortages, wrong-item reports, or transit damage complaints, please contact us with:


This Shipping Policy does not limit any rights available to consumers under applicable law. Customers are requested to review product details, application conditions, and all store policies carefully before placing an order, particularly because many products supplied by SDC India are heavy, fragile, batch-linked, project-based, or technical in nature.
This Shipping Policy shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, any disputes arising out of or relating to shipping, dispatch, delivery, logistics, or related claims shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, Delhi.